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Customer Service Representative

Farmingdale, NY 11735

Posted: 01/31/2023 Employment Type: Direct Hire Job Category: Customer Service Representative/Call Center Job Number: 8426

Job Description


HumanHire has partnered with a luxury apparel manufacturer that supports high-end brands across the country! We are seeking a Customer Service Representative to join our growing team in Farmingdale, NY.

What they offer:

Pay: $60,000-65,000

Schedule: Monday-Friday, 9AM-5:30PM

Location: Farmingdale, NY

Benefits: Health, Vision, Dental, Life, 401K match, PTO

Responsibilities:
  • Act as the main point of contact for customers, vendors, & sales staff
  • Assist in all aspects of website orders including setting up drop shipping vendors online, managing & resolving order issues, and processing orders via EDI billing
  • Prepare allocation reports to track sales and inventory

Qualifications:
  • Bachelor's degree
  • 3+ years of customer service experience
  • Advanced Microsoft Excel skills
  • Strong written and verbal communication skills
  • Computer proficient with an understanding of ERP systems
  • EDI experience is a plus!

If interested, please apply to this posting with your resume and a recruiter will reach out within 48 hours!
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